ICTQ Pharm provides integrated quality systems for factories producing biological, pharmaceutical, cosmetics and healthcare products.
Services Provided For Operating Production Factories:
ICTQ Pharm is concerned in the first place with the factories producing biological, pharmaceutical, cosmetics and healthcare products, followed by food industry, chemicals and fertilizers where ICTQ Pharm provides integrated quality systems that include:
- Providing a site master file and a products ‘s file.
- Provide organizational structure for the factory and personal files (job description and documented training records).
- Provide a fully controlled and monitored documentation system for all the technical documents and standard operational methods with the possibility of providing full records for the system and a full training on them.
- Provide a documented system supported by protocols to evaluate performance and calibration for all services and systems and factory production equipment with periodic tests and training on it.
- Provide a documented corrective action and preventive action system (CAPA).
- Provide a documented system for change control system and training on it.
- Provide a documented system for internal audits on quality systems and its techniques and provide training on it.
- Provide a documented system for quality risk management determination and control by using different techniques, for example: Failure Mode Effect Analysis (FMEA) and Hazard Analysis Critical Control Point (HACCP).
- Provide validation protocols for all production processes, cleaning processes, washing and sterilization processes and personal qualifications validation in sterile areas.
- Provide a complete documented program for vendor qualifications and training on it.
- Provide vendor qualification from ICTQ Pharm as a third party and provide audit reports.
- Provide a documented system for storage systems, distribution and cold chain management.
- Provide a documented system for measuring customers’ satisfaction.
- Provide a full documented training program for the technical team.
- Provide a full program for safety and bio-safety and provide training on it.